I am never late paying my bills, as I pay all bills before they are due. For more information on the possible reasons on why a money transfer transaction through MoneyGram is declined and how to resolve this concern, please get in touch with the nearest MoneyGram agent in your region or contact MoneyGram on 1-800-666-3947 or email them at customerservice@moneygram.com for further inquiries or assistance. Alswats go to a physical location its way better. They closed it because I used a card that did not have enough funds on it. 1 2. Verify your Receiver has a valid photo identification (ID), and that the name on the ID matches the name you provided when sending the money. Use your real details as the sender in case you need to cancel the transaction (I did use my real details). I don't know if they see that you're dark skin, automatically they have to deny you. My credit score is 720+ and I have no criminal record. Call it risky and live my money alone. Don't give someone a verification # to give to the recipient., They go to pick up some money...could be $30.00...then tell the receiver sorry its been cancelled.. Never was a word given, to the giver or the receiver, until the money was to be picked up. Today, money gram cancelled my... Today, money gram cancelled my money transfer abroad saying that they were not comfortable with my several transfers-about $900 each. You'll have to provide your transaction reference number, the exact amount you sent and the money's destination. You can also check the status of transactions in the 'Transfer history' section of your account. I THINK MONEYGRAM DISCRIMINATES AGAINST MY ETHNIC GROUP!!! An order made in person will be available for pick up at a local MoneyGram service centre within 24 hours. It is for these same reasons that I stopped using Moneygram and WU to buy! Now mind you the receiver is my AUNT!!!!! Just happened to me. you may try an alternate DNS service, such as OpenDNS or Google DNS. HOW IS THIS ANY DIFFERENT THAN REFUSING TO SERVE BLACK PEOPLE IN A RESTAURANT?? Make sure they have the correct Reference/Confirmation Number. Reason of review: This morning I went to the local Moneygram agent to correct the last name of the person I sent money to and add a question to the transaction as security. They told me to take cash to one of their locations. 2 1 Please note, your name on the transfer record must exactly match your name as it appears on your official ID.. 2 Requirements may vary by country and agent. I want a copy of all my MoneyGram transaction going back 6 years. Moneygram is one of the largest payment transfer companies in the world. The rep then proceeded to cancel the WRONG transaction. Related: Moneygram - Too many hoops. CROOKS. I know damn well it was completely correct! I can no longer sign in to my account. Why is money gram rejecting money being sent to me?? It was always "try again." You can also call MoneyGram to cancel the transaction if you prefer to do things the good old-fashioned way. ^^^ can you suggest a method that is just as cheap and easy? *I paid a $16 transaction fee for the wrongfully cancelled transaction. I try to stay below a certain amount to avoid any red flags. My last online MoneyGram transaction only part completed - it is showing up on my credit card as an attempted transaction… Typically my transactions are $600 and lower. So I'm asking for a refund!!! My daughter live in Ukraine and I helping her family many years.Since July, 2018 money gram begin rejected my transaction without any explanation . 3 days later, they closed my account. Purchasing lottery tickets, placing bets and paying for gambling at a casino or online are considered cash advances (or are outright illegal in states). Now I have to wait who knows how longfor the transaction to drop off my … Same happened with me. *now I have over $2k in limbo, 3 … 1. The same has happened to my boyfriend and I. Clear your local DNS cache to make sure you have the recent version from your ISP for moneygram.com. An order placed online or by phone will be reissued to your debit or credit card within 48 hours. I know damn well it was completely correct! I've been sending money to a friend for a few years, through Moneygram. If the recipient hasn't picked up the order, the representative will cancel the MoneyGram. I also tried Ria online, but got refused through them too. In some cases, your planned transaction may not meet the strict regulatory standards and internal policies that MoneyGram needs to comply with. I went to cvs and they got a denied. I am in the top 1% of highest credit ratings. Deliver product or service ordered. WU is required to comply with regulatory standards and internal policies. I have been using MoneyGram for years to send money to pay for a number of Kenyan youngsters school fees, books, clothing, school trips, etc. Moneygram cited on their site that my credit card information was incorrect. Preferred solution: This is due to a variety of reasons, such as WU being unable to confirm your identity. On cancellation, a transaction usually takes up to … Great Comment! My daughter sent me money last Aug 27,but I can’t claim it until now.Moneygram instructed to update the information of the sender,and my daughter did it.But why until now I can’t claim the money,moneygram … You are still required to pay the transfer fee. I have been using Western Union and Moneygram very extensively for the past 3 years or so and never had any issues, even though my receiver list on the Moneygram screen is a mile long. You can reach Customer Service at … They are rejecting my transfers too. And this is my 1st time using this POS company. I have to be blocked for some reason. MoneyGram is stressful. Wtf???!!!! I wrote corporate so we will see. Why not the other way around. Now, they cancelled my account and said it was security reasons. - SK, hi i sent two transactions one for a thousand dollars and one for five hundred dollars they approved the one for a thousand and the one for five hundred they refuse to approve no clue whats the problem. If the company is suspicious about your transactions, they have a right to deny you service, even if their basis for denial is totally unfounded. My bank says money gram has a hold on the funds so … Same thing here I am trying to send money to Ukraine and my transaction was rejected at the same time my account was blocked for no reason I called them several times to prove my identity but they don't want to listen anything they just say I didn't pass a security check. MoneyGram is one of the largest wire transfer services in the world. Use a different payment method if available. We are processing your message. WU takes my money, protects me from giving it to my family, and earn the interest in the process. The ethnicity thing could be true they just declined my transactions after uploading my ID , the system said locked my account and transaction declined. They did not request any information to assess whether there was a security risk or not. Moneygram wants $75 or more to provid that information. If you wish that your prior post be removed, submit a notarized letter. If you suspect your ISP is blocking moneygram.com. But yeah, they say they didn't take it out. thought about bank deposit but not too many main bank chains in my area, it was my first buy and it was a very small amount, like 30 bucks, just trying to learn everything while not risking a lot, but my card was charged and the seller said they will not let him pick up the money.     To do so, either fill out a form or take the money order back to the place you originally bought Bring identification and any information … With most money order issuers, including USPS, Western Union, and MoneyGram, you can cancel the payment. We need united and do something my e-[mail: tmedinskaya@***.rr.com. Private messages do not impact your company rating. It's happened twice already with no explanation. Write a private message as Moneygram verified representative. I thought that I had $400.00 on my card and instead i had $399 and my card was declined. I tried to send some money today but I was told it was declined they didn’t explain why it’s really confusing at times, I tryed sending money to someone I know and was told that they couldn't pick it up.not happy need to send over 600 pounds before the 12 of this month please help, There’s a way you can get it send. Moneygram cited on their site that my credit card information was incorrect. The seller was recieving too much so it flagged me too. MoneyGram may decline transactions for several reasons. I guess they thought I was trying to rip them off or something. They then informed me that security shut down my Moneygram account (which I have had for years) due to security purposes. I think this is discrimination of national origin. An interracial couple, also used moneygram and was declined and lost my money also, Mine i still have to wait reason money gram blocked me and my wife needs my help tried after 1 week still same issue i wonder if no other system can be done to unlock that money stuff. Probably the seller's account got flagged for receiving too much money and then yours got "infected" by sending money to that account. Same deal here. What stinks about this situation?? Unfortunately, it's not a toll-free number. WU dare to reason their actions by saying "it's for the customer's protection. You will be able to edit the text before publishing. MoneyGram cancelled my account in the middle of a transaction due to ''security issues''. I tried three times, then they locked me out of their system. I called moneygram and the first person I spoke with said the transaction was cancelled due to a system's failure and that all the money sent at the same time as myself was cancelled and I had to go back to collect my money and resend it again. Going to contact BBB and State AG. Never email to complain about a transaction not going through on time. So I sent an email and got this BS response of they deleted my profile and I can no longer use MG. *** I never used them before and you don’t have to tell me twice b damn if I’ll give them any business. You can try to reach review author by writing a comment to the review or try one of our business solutions. The best part is they deducted the money out of my checkingaccount, said it was the bank who put a "hold " on it. Their system is whishywashy for this type of service at best. I'm US citizen, scores above 800, no criminal records. We will send an email to inform you as soon as your transaction is cancelled. You will be automatically registered on our site. PissedConsumer606051. Pissed for bad treatment. Gambling transactions. Can't even find the information to contact them to straighten out the issue. Funny I'mlooking at my account online now and it say debit-WESTERN UNION-. Very, very, very STRESSFUL. MoneyGram also reverses the right to refuse to process any transaction for any reason. Called a third time, cancelled the correct transaction, offered a coupon code worth $4.50 that expires in one day for my troubles. Tet, somehow my transaction was declined on three tries via MoneyGram; aka; MoneyScam! Mostly the problem is with the recipient, as WU once told me. I tried three times, then they locked me out of their system. Then suddenly this week they blocked my account, with no explanation. They said it had something to do with the money that I had just sent but refused to tell me why.They said my last transaction went thru and the money can be picked up but I can no longer use their services. But when you send money, being able to track that payment provides a sense of security. Thank You for Your Reply! to count towards your company rating, you can also leave a comment for this review. Always make sure the recipient’s name is correct. Contact me on freason34@***.com. Comment the review as Moneygram verified representative. Very stressful. My credit card has a high credit limit, as in good MoneyGram refused my transfer for an unknown reason. Contacted MG and dumb rep said to go back and try again. How much did you send? For example, you may not have provided sufficient identity information for MoneyGram to verify you are who you say you are. *** money gram!!!!!!!!!! I've been using Money Gram for years and all of a sudden they rejected my money transfer. That's very sad. Would You Like to Convert It Into Review? A simple transaction of a small sum of money should not be so difficult! I submitted a payment for $500 and after security review they declined it for no good reason. BOTTOM LINE. Just saying... Don't know why, to receiver, don't know why to sender. If these are not met, your money transfer may be declined. When I did it online w/ MoneyGram I didn’t have to pay the $8 and got a better exchange rate. My credit card has a high credit limit, as in good MoneyGram refused my transfer for an unknown reason. Around 4 years ago MoneyGram closed my account. If they had not cancelled my account I could have gotten it for free. Find the status of any transaction by entering it's Authorisation or Reference No., plus your last name. Get contact details that poster left for the company. They lied and said it's at my bank. Review #606051 is a subjective opinion of Don’t be surprised if you also have to pay the cash advance rate even on money you spend eating and drinking while at … Never gave me a reason why. How do I know if my transaction has been cancelled? Therefore, you should always verify that MoneyGram processed your transaction after initiating any money transfer using the MoneyGram service. MoneyGram, however, reserves the right to change these limitations at any time for any reason. After getting blocked on MoneyGram I went online on Ria transfers and try to do the same trick there but I was blocked again it looks like all these companies are doing Security checks now and we just need to crack what exactly is wrong with us. I have an extremely high credit rating; as well, I pay all of my bills before the due date. Occasionally, money transfers may be declined. Doesn't seem like anyone answered your above question comparing it to refusing to serve black people: Restaurant: restaurant location; won't take your money at all; not helpful/informative about where to go; dirty looks; threats to call police/security to be removed; probably facing federal discrimination suits MoneyGram: they took your money at one point; told you where to go to get service; doesn't sound like there were any dirty looks Hope this helps a bit. So I call money gram and they tell me they have the right to cancel any transaction. There was nothing provided for them to base their decision to decline OTHER THAN MY ETHNICITY AND NAME. Contact Review Author as Verified Representative, Business Solutions For Verified Company Representatives, Pissed Consumer © 2021 All They must have me on a black list. And I don't know why. It lets you send and receive money, pay bills and more. Did you find another money transfer site that let you use them? Rights Reserved, You Are About to Contact PissedConsumer.com, Moneygram - Money Transfer Review from Dayton, Ohio, I have read and agree to the Pissed Consumer. With online and in-person options, it's easy to send or receive money just about anywhere around the globe. Username and password will be sent to you via email. I called BS on them. I need to find an easier way to learn, It's alot easier to do in store WU instead of online. It was always "try again." Same thing happened to my WU account. For Windows machine, you can do this by going to Start > Command Prompt > Type ipconfig /flushdns and then hit Enter. If you want your response The problem is that they took my money first then decided to call it a "risky transaction". Same thing happened here i have been supporting a woman i like and going to go see in uman i tried sending money for washing machine and dryer for children and was declined moneygram felt un safe sending but i sent 100s in the past. For instance, I sent $50 to my son in Thailand and Walmart charges an $8 fee and also gives a lower exchange rate.

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